Exceptions are situations that can impede or decelerate the natural progression of a transaction even after several related transactions are completed.
Scenarios such as credit blocks applied to a customer with confirmed orders due to ship today or tomorrow, a pricing review not completed on time, or confirmed order that did not consume a linked contract, etc. are good examples.
Exceptions can be configured by business users that are familiar with the data structures.
From a business perspective, why are exceptions needed? As mentioned above, exceptions can be used ina variety of different ways. Exceptions are assets to a business because without a doubt, a business is going to encounter issues with their supply chain. With exceptions, it gives businesses the opportunity to see why orders might get stuck, why production orders might be stuck in transit, or even what might be missing on an order. It is an opportunity to catch a potential issue before it becomes problematic.
In order for businesses to continue to operate in any climate, it is important to be focused on issues as they come up and solve them just as fast as the issue arose.