How much time will have to be invested on the customer side?

The customer champion(s) will need to be available for daily sessions with the OpsVeda team during the course of the implementation. They will also need to engage the key business users (recommended cadence is weekly, at a minimum) to ensure that the path is clear and usable for all intended users. While this is a commitment upfront, the fully deployed solution will provide a streamlined process that will reduce time spent on reporting and internal communication at all levels.

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