OpsVeda for Fulfillment Aspects
OpsVeda’s Order Fulfillment app helps Customer Service and Sales Operations teams to address sales exceptions in a highly proactive, efficient, and scalable manner.
The solution provides real-time visibility across process steps, leading to reduced cycle times, higher revenue and improved customer satisfaction.
- SKU Substitution/Label Substitution
- Alternative DC/ Ship Direct from Supplier/CM
- Ask Customer for additional Lead time
- Oversold (Suggest Alternatives)
- Container Prioritization