OpsVeda’s Order Fulfillment app helps Customer Service and Sales Operations teams to address sales exceptions in a highly proactive, efficient, and scalable manner.

The solution provides real-time visibility across process steps, leading to reduced cycle times, higher revenue and improved customer satisfaction.

• SKU Substitution/Label Substitution
• Alternative DC/ Ship Direct from Supplier/CM
• Ask Customer for additional Lead time
• Oversold (Suggest Alternatives)
• Container Prioritization